Why people hate the T
I never really understood why some many people would consistently complain about the service of the T. After riding the T all summer to and from work, I can now start to understand the frustration that many of the commuters have.
A perfect example of the incompetence that T riders must put up with, is my ride to work this morning. My wife and I left to go to work as we always do. We were not running late (although I did get to work a half hour late). We reached the T station and proceeded to wait for the train, and waited, and waited, and waited. Finally the train came. By this time there were so many people waiting to get on the train, that my wife and I decided that we should just wait for the next one.
Now, being that we get on the T in Malden to go to Downtown, we had the distinct advantage to hope on the train going in the opposite direction to the last stop. Once at the last stop the train turns around and heads back in the direction that we wanted to go. It's a small diversion of about 3 minutes (not the 30 that I was late for work).
Not only was the train late, but then the train operators are completely insensitive. Once we were on the train we had no problems. But at every station there were people trying to get on, I can only assume that they also were late, and the train operator, in the most piss ass voice imaginable, would yell "you all can't possibly fit, wait for the next train. Wait for the next train! I mean come on. The train was already 15 minutes late and their telling people to wait! Can you imagine that.
The T is trying to make riders happy by upgrading the interior of the trains. Well, with the fair hike eminent, and services like the one's described, the T would be better off getting trains to run on time more frequently. If they really want to make their riders happy that's what they need to do, not decorate.
A perfect example of the incompetence that T riders must put up with, is my ride to work this morning. My wife and I left to go to work as we always do. We were not running late (although I did get to work a half hour late). We reached the T station and proceeded to wait for the train, and waited, and waited, and waited. Finally the train came. By this time there were so many people waiting to get on the train, that my wife and I decided that we should just wait for the next one.
Now, being that we get on the T in Malden to go to Downtown, we had the distinct advantage to hope on the train going in the opposite direction to the last stop. Once at the last stop the train turns around and heads back in the direction that we wanted to go. It's a small diversion of about 3 minutes (not the 30 that I was late for work).
Not only was the train late, but then the train operators are completely insensitive. Once we were on the train we had no problems. But at every station there were people trying to get on, I can only assume that they also were late, and the train operator, in the most piss ass voice imaginable, would yell "you all can't possibly fit, wait for the next train. Wait for the next train! I mean come on. The train was already 15 minutes late and their telling people to wait! Can you imagine that.
The T is trying to make riders happy by upgrading the interior of the trains. Well, with the fair hike eminent, and services like the one's described, the T would be better off getting trains to run on time more frequently. If they really want to make their riders happy that's what they need to do, not decorate.
posted by bluesmanjay at 9:00 AM
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